Other Important Legal Information
For information about using this website and for information about purchasing goods or services from us, please also read our Terms and Conditions.
Information We May Collect From You
We may collect and process the following information about you:
- Personal information including, for example, your name, e-mail address, telephone, credit or debit card or other payment information and information about your usage of the Products that may identify you as an individual or allow online or offline contact with you as an individual.
- Facebook profile information, such as name, email address, and Facebook ID, if you choose to log in to the Products through Facebook.
- Device Information such as operating system version, device type, and system performance information. The information we collect via this website may also include your IP address (this is your device’s individual identification number that is assigned to it when connected to the Internet) which is automatically logged by our web server.
- We also collect completed the mood questionnaires if you choose to do them. These are not linked to your personal data, such as your email nor ip address.
In order to save you re-entering information, this website collects data which allows us to recognise you, your preferences and how you use this website. This information is collected by ‘session cookies’ and ‘persistent cookies’. We also have a cookie for Google Analytics. Cookies are small strings of data stored in your device’s temporary memory when you navigate around our website. Session cookies are deleted when you close your browser but persistent cookies are not. Our cookies do not store your email address or other personal information.
What We Do With Your Information
We collect your personal information to allow us to fulfil our service to you such as registration of training workshops, online training workshops and gift vouchers.
We also process non-personal anonymous data such as mood questionnaires results and mp3 downloads, to allow us to evaluate the effect of the service we provide and efficacy of the audio programme Positive Mental Training. The anonymised results are compiled into reports for our funders and supporters. Results are not linked to your personal email or ip address or any personal data. The data is linked to the postcode of the health centre or place of business of the voucher code provider to allow us to collect place specific programme engagement. This at no stage identifies any individual.
By signing up to our mailing list you agree to us contacting you. We will continue to hold, store and contact you on the basis of a ‘Legitimate interest’ under the new GDPR regulations, (General Data Protection Regulation) which means that maintaining contact with you is necessary for us to fulfil the contract we have together, i.e. providing up-to-date information about the use of our services and in particular any changes that may affect patient access and use of the resources we supply access to.
We do not pass your personal details on to any third party, unless we have specific permission from you to do so. You have the right to ask to see what personal information we hold about you and also you have the right to ask us to remove your personal information from our systems.
The data we collect for statistical analysis to evaluate our service does not include personal data. This data is anonymous and aggregated and is used to maintain and improve the quality of our service and may be used in reports for our funders and supporters.
Security & Confidentiality
The security of your personal information is important to us. We follow the most recent regulatory EU and NHS standards and comply with the Data Protection Act and GDPR to protect all information submitted to us, both during transmission and once it is received.
If you have any questions about the security of your personal information, you can contact our Data Controller Dr Alastair Dobbin on [email protected]
We do not share your personal information with any third party.
We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our website users or relating to our website users. We will have no legal liability for such disclosures of your personal information.
Unless we suspect fraud, we do not use your IP address to identify you personally.
Other Sharing Of Information
We may share personal information about you with our partner Positive Rewards and our data processors who provide a service to us and you.
We will not pass your information to anyone outside FPMH other than for the purposes described above, unless:
- we have your permission;
- we have to do so or are allowed to do so by law;
- we have a duty to the public to reveal the information; or
- our interests mean we must give the information (for example, to prevent fraud.)
Where We Store Your Personal Information
All information you provide to us through the Website is stored on our secure servers (using a 2 step authentication process) located in the USA. Data is encrypted on its way to and from the server using SSL technology. Any payment transactions is also encrypted using SSL technology; all payment information is stored with our payment processor and is never stored on FPMH’s servers. Where you have chosen a password which enables you to access certain parts of the Products, you are responsible for keeping this password confidential. We ask you not to share a password with anyone, and suggest that your change your password frequently.
Google analytics collects website traffic data and does not collect personal data. Our access to Google analytics is by a secure 2 step authentication process.
We have a data storage policy of 5 years, after that we erase all collected personal data.
Social Media Widgets
Our Products include social media features, such as the Facebook Like button, and widgets, such as the “Share This” button. These features may collect your Internet protocol address, which page you are visiting on or Products, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our Products. Your interactions with these features are governed by the privacy statement of the company providing it.
You also have the right to request a copy of certain personal information we hold about you and you also have a right to request for any personal data we hold to be removed. To do this, simply write to us at 24 Boswall Road, Edinburgh EH5 3RN, UK
Updated 1st May 2018